Avraham N. (Avi) Kluger, Ph.D.,



,
Organizational Behavior & Human Resource Management
The Jerusalem School of Business Administration
The Hebrew University of Jerusalem -- Mt. Scopus
Jerusalem 91905 ISRAEL
Phone: +972-2-5881009
E-mail: Avraham.Kluger@huji.ac.il
My question: Can we do better?
My answer: Listen

Many scholars gave the same answer (e.g., Carl Rogers). Yet, I
would like to understand the processes triggered by a manager
who listens, why people listen poorly, and what intervention really
improve listening.

Updated October 2014



TO HELP MY GROUP DEFINE LISTENING, Please share with
us your understanding of listening by talking an open-ended
questionnaire in Hebrew or in English.