Avraham N. (Avi) Kluger, Ph.D.,
My question: Can we do better?
My answer: Listen
Many scholars gave the same answer (e.g., Carl Rogers). Yet, I
would like to understand the processes triggered by a manager
who listens, why people listen poorly, and what intervention really
Updated October 2014
TO HELP MY GROUP DEFINE LISTENING, Please share with
us your understanding of listening by talking an open-ended
questionnaire in Hebrew or in English.